Privacy Statement

Privacy and Security Policy

We understand the importance of protecting and preserving your privacy and the
information you share with us. In our ongoing effort to provide you with effective
and convenient services, we have carefully selected the technology we use to
manage and maintain your financial records.

This section defines Kanaly Trust Company’s policy for the collection, use, retention and security of
nonpublic personal financial information of our current and former clients. Nonpublic personal financial
information is defined as any personally identifiable financial information that is not publicly available.
As always, your account officer is available to answer any questions you may have regarding this policy.
Collection, Use and Retention of Client Information

Kanaly Trust Company collects nonpublic personal financial information from our clients as needed to
comply with legal and business requirements. We collect nonpublic personal financial information from
the following sources:
∙ Information we receive from you, including applications or other forms
∙ Information about your transactions with us or others
∙ Information about your transactions by us on your behalf

Confidentiality and Security
Access by our employees to this information is limited to those with a business reason to know such
information, and Kanaly Trust Company has appropriate security standards and procedures in place to
ensure the confidentiality of client information in accordance with our policy. We will not reveal
nonpublic personal financial information of our clients or former clients to anyone outside of Kanaly
Trust Company other than a service provider unless authorized or requested by you or as allowed or
required by law. Service providers are contractually required to treat nonpublic personal financial
information with the same standards of confidentiality used by Kanaly Trust Company. Employees or
service providers who violate these standards will be subject to appropriate disciplinary measures.

Maintenance of Accurate Information
Kanaly Trust Company has rigorous internal controls and procedures designed to maintain and report
client information as accurately and completely as possible.

E-mail and Fax
E-mail and Fax communications between you and Kanaly Trust Company are not encrypted. For that
reason, you should refrain from sending us confidential information via e-mail. We will likewise refrain
from sending you confidential information using this method.

 

Linked Sites
This Website may provide links to other sites for your convenience in locating related information and

services. We do not maintain all of these other sites and have no control over the organizations that

maintain these sites or the information, products or services these organizations provide. Although we

believe that the information from these organizations is reliable, we cannot guarantee their accuracy,

completeness or suitability for any purpose. Accordingly, we expressly disclaim any responsibility for

the content of these other websites, the accuracy of the information on these websites or the quality of

products or services provided by the organizations that maintain them. We do not recommend or endorse

these organizations or their products or services in any way.

 

Encryption
Certain information we provide you via our Internet service is encrypted. This means that the
information shared between your browser and Kanaly Trust Company is scrambled using an algorithm
and then decoded once it is received by us or by you using a decoder that is stored in your browser.
We use, and require you to use and receive, 128-bit encryption. Note that e-mail communication is not
encrypted in this manner.

Cookies
Cookies are bits of data that many companies operating on the Internet, including ours, use to identify
you when you visit their Web site. Kanaly Trust Company uses cookies to make your use of our site
more enjoyable and efficient. Cookies consist of bits of data placed on your hard drive that allow us to
identify you, tailor our offerings to you and speed up your experience with us whenever you log in to
use our Client Account Access Service. Cookies do not harm your hard drive or your system. You can
personalize your browser to refrain from accepting cookies or to notify you when one will be sent.
However, doing so may slow down your experience with our web site and may make certain pages
unavailable to you.

Important Information When Opening A New Account
To help the government fight the funding of terrorism and money laundering activities, Federal law
requires all financial institutions to obtain, verify, and record information that identifies each person
who opens an account.

When you open an account, Kanaly will ask for personal information that will allow us to identify you,
including your driver's license or other identifying documents. Kanaly will not reveal your nonpublic
personal information to anyone outside of Kanaly Trust Company other than a service provider unless
authorized or requested by you or as allowed or required by law.

Regulation
Kanaly Trust Company is chartered under the laws of the State of Texas and by state law is subject to
regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint
against Kanaly Trust Company should contact the Texas Department of Banking through one of the
means indicated below:

In person or U.S. Mail:
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705-4294
Telephone: 877-276-5554
Fax: 512-465-1313
E-mail: consumer.complaints@banking.state.tx.us
Web site: http://www.banking.state.tx.us